FAQ

Please confirm the following contents before inquiry.

FAQ for Exhibitors

Can I use anything other than credit card payment?
Payment for booth and option applications can be made by credit card, Pay-Easy payment (bank transfer), or convenience store payment.
If for some reason you wish to use a payment method other than those listed above, please contact the UNKNOWN ASIA Executive Committee in advance. Please note that we may not be able to accommodate your request depending on the details.
Does it mean that you can exhibit if it passes the screening?
At the stage of passing the screening after entry, the exhibit has not been finalized yet. By completing the payment within the period stated in the notification email of the examination pass
Please note that you can get an exhibition qualification.
I was not able to apply for booth options within the period, can you exhibit?
If you fail to submit your application and payment within the time frame indicated in the notification e-mail of the screening approval, you will not be able to exhibit under any circumstances.
When can I start announcing my exhibit?
A list of exhibitors will be posted on the official website on August 24. After the list is posted, you will be able to post the information on your SNS.
Can I distribute my artworks instead of hand-carry? Do you have designated date and place of delivery?
You can send your artworks. We have designated date and place of delivery and it will be informed when all participants are fixed. You have to mention the date on the shipping label.
Can I use a packing tape to the floor to have my artworks stand on the floor?
Only masking tape is allowed to use otherwise the adhesive trace remains on the floor. If any traces are found after the exhibition, we may ask you the cleaning fee.
Can I use the corridor between booths as a storage of my belongings?
No, it is prohibited. Corridor must be vacant. Any presentation, storage of belongings and performance must be done within your booth.
Is there a storage room of packaging stuff?
Yes, we prepare for the storage place at the backyard. Follow the instruction to place things. Any rubbish must be taken away by yourself.
I use the booth with walls. Can I use nails and pins?
Yes, you can use them but please be careful when you fix them because other exhibitor displays at the other side of your wall side. Drawing or painting directly to the wall as an artwork is not allowed but you can write a little texts or illustrations. Booth panels are to be end up in the garbage so you cannot remain it.
How do you manage our artworks at site?
The committee does not have any responsibility including damage, stolen and other things on your artwork for the show. Please manage all things by yourself especially if you distribute one day before the show. We highly recommend not to leave high-ticket and precious items at the site. We will inform the installation schedule later.
Do participants have to stay at the booth all the time during the show?
No, you don’t have to. But the committee does not manage your artwork, so please manage all the things including security matters by yourself. We recommend you to stay so that you can communicate with customers and reviewers.
Can I display more than 2 artworks in one booth?
You can display as many as the space allows.
What is the difference between judges and reviewers?
Judges have mostly expertise and skills in the art field and offer creative chances for the exhibitors.
Reviewers will participate from art or designing industries, executives of private companies, producers of music industries, academic fields, and professionals. They will support the exhibitors by offering creative chances or purchasing the works.
Please advise the height limit when setting up.
The booth size is 1800mm x 900mm x 2400mm height. Please do not exceed this height.When you setting up, please disassemble and put them together.
Can I return chairs I ordered in advance when it is not necessary?
Yes, you can cancel it during setting up before the show.
Can somebody help me when installing artworks at the booth?
No. Please install all by yourself.
Can I show my name in alphabet only?
Yes.
Can I bring spotlights by myself?
Yes but it should be within the electrical capacity we prepare. We do not prepare the power supply, please place order on the equipment request site.
Where is the power source located inside the booth?
It’s installed at right or left side of the bottom part near the entrance.
Can I bring extension of electric cord and power strip by myself?
Yes. But please be aware the electrical capacity. Usage of electric screwdriver is not allowed because of a fear of fire etc.
How much does it cost for the commission fee for the works sale?
The commission fee for the works sale will not be charged.
Please consider in order not to have some troubles with the customers who will purchase your works. Please notice that the organization will not be responsible for some problems between exhibitors and customers. Be prepared for receipts or order forms as a record, preventing some troubles later.
May I make sounds on the speaker?
You may make sounds on the speaker at the booth, but please refrain from making a loud volume of sound, preventing the exhibitors around you from communicating with visitors.
May I stick some leaflets on the booth wall?
You may stick anything you like, such as leaflets on the booth wall.
Can I perform such as live painting at the booth?
Although you may not draw paintings on the booth wall as an art expression, you may write down some characters or simple illustrations directly on the wall. If you stain paints on the floor or the carpet, please notice that you need to go back and pay in full to repair, so be careful. Also, please see that the booth panels will be discarded after the event, which cannot be brought out or sold.
If you have any preferences or inquiries about decorating your works on the booth, do not hesitate to contact us.
Can I bring a table by myself?
Within the capable size for the booth, Yes.
Can I hire somebody to help my installation when setting up?
Yes. Please inform us numbers of people you will be with in advance.
Is it possible to set the ceiling to the booth for display?
If it is necessary for staging purposes, it is fine. Please confirm with the management staff before setting up.
Are interpreters available during the show?
Yes. We will hire interpreters in English and Chinese for communication of foreign artists.
Are there events or forum that will be held during the show? Are there precise pictures of booth that we can see?
Yes, events plan will be updated on the website. For booth pictures, please see archives on the website.
Are there any events or forums that will be held during the exhibition? Do you have more detailed photos of the actual booth?
The details will be announced as soon as they are determined. Details will be announced as soon as they are determined. For more information about the booth, please refer to the past events.
Do I need to sell my work at the event?
You can participate in the event without selling.
If you sell your works, please consider in order not to have some troubles with the customers who will purchase your works. Please notice that the organization will not be responsible for some problems between exhibitors and customers. Be prepared for receipts or order forms as a record, preventing some troubles later
Tell me the specifications of the booth wall.
The specifications of the booth panels are plywood with finished processed paper affixed, and the wallpaper is applied in white or black. The plywood thickness is 2.5 mm, and 25 mm x 25 mm crosspieces are nailed at 60 cm intervals on the back of the plywood, making the panel 30 mm thick. Please hammer nails or hooks on the crosspieces when you display the artwork on the booth wall.
Can we eat and drink at the booth?
No, it is not allowed.
How can I manage the copyright and the portrait right if I use those for my artwork such as collages and films?
The committee does not involve to any rights matters of participants’ performance. So, please manage it by yourself. We may ask you not to show if it is apparently “violation of the rights”.
Is there any safeguard or indemnity to my artwork if it is damaged or stolen during the show?
No. The committee does not have any responsibility on any of those damage, stolen and troubles including the sales troubles. Please manage and control by yourself.


FAQ for visitors

Can I purchase the exhibits?
We will be exhibiting many wonderful works. As a general rule, the exhibits will be available for sale. We hope that you will purchase items for the future activities of the exhibiting artists. In order to prevent problems with exhibitors, we ask that you keep receipts and order forms with you.
Are there any rules and regulations regarding the taking of photographs of booths and exhibitors?
Please check with the exhibitor before taking pictures. Please refrain from taking pictures at booths with a "No Photography" sign.